According to data from the national "Smart 315" consumer protection platform, the number of complaints filed in the first seven months of 2026 has already surpassed the total for the entire year of 2024. With complaints continuing to climb month by month, the difficulties faced by the elderly in seeking redress have become a major concern.
Some itinerant vendors use small gifts—such as eggs or washbasins—as bait to lure residents in rural areas and communities into attending "promotional events." During these sessions, they deliberately exaggerate the filtration capabilities of their water purifiers and amplify concerns about water quality to stoke health-related anxiety, ultimately coercing elderly individuals into purchasing inferior products at exorbitant prices. These transient sales groups typically lack a fixed place of business, often collect payments via personal WeChat accounts, and fail to provide formal invoices—making it all too easy for them to vanish once the sales event concludes. Many consumers in rural areas and the elderly find themselves left with "three-no" products (goods lacking a manufacturer name, address, or quality certification) that are prone to malfunctions, leaving them with no recourse for repairs and facing significant hurdles—and high costs—when attempting to protect their consumer rights.
As a professional manufacturer in the water treatment industry, **Shandong Qingqingquan Environmental Technology Co., Ltd.** remains steadfast in its commitment to compliant and ethical business practices. We offer the following five tips to help consumers—especially the elderly—avoid common pitfalls and ensure access to safe, reliable drinking water:
1. Beware of Deceptive Sales Events and Exaggerated, False Claims
Many itinerant vendors organize promotional events—often at rural markets, community seminars, or through door-to-door presentations—to push water purification systems. Common Tactics: Scammers often target the elderly by offering "free gifts" or presenting "educational" talks on healthy drinking water. They may use simple electrolysis demonstrations to deliberately stoke fear about water quality, falsely claim that their water purifiers can improve health or treat chronic diseases, and sell low-cost, inferior equipment for thousands or even tens of thousands of yuan—pressuring victims to make impulsive, on-the-spot purchases through claims of "special government subsidies" or "limited-time offers."
✅ Qingqingquan Reminder:
The primary function of a water purifier is simply to purify and improve water quality; it has **no medical efficacy for treating diseases, promoting general health, or managing chronic conditions.** Any claim that a water purification device can cure illnesses or eradicate chronic diseases is false advertising. If you encounter sales pitches like "get a free gift" or "you'll lose out if you don't buy now," stay calm and avoid making any impulsive, on-the-spot purchases.
II. Choose Legitimate Manufacturers and Verify All Product Credentials
Many itinerant sales operators lack fixed storefronts or proper business licenses. Their products often lack mandatory hygiene permits, and electrical water purification devices may fail to meet CCC (China Compulsory Certification) standards—posing risks of electrical leakage or water leaks. Some are even "three-no" products (lacking a manufacturer name, factory address, or certificate of conformity), offering no safety guarantees whatsoever.
✅ Qingqingquan Commitment:
As a licensed manufacturer of water treatment equipment, we provide full documentation for all our commercial and residential water purifiers, water vending machines, and RO (reverse osmosis) systems. This includes **hygiene permits, CCC certification (for electrical units), factory certificates of conformity, and quality inspection reports**—all of which can be verified online. When purchasing water purification equipment, prioritize established, fully licensed manufacturers, authorized brand stores, or official sales channels—like Qingqingquan—and steer clear of unlicensed, itinerant salespeople.
III. Understand Equipment Specifications and Make Rational Choices Based on Water Quality
Different water purification systems utilize various filtration technologies, resulting in significant differences in their suitability for specific water sources, flow rates, and total rated purification capacities. Many low-cost products feature exaggerated claims regarding filter lifespan; once purchased, consumers often find themselves needing to replace filters so frequently that the long-term cost of ownership far exceeds their expectations.
✅ Qingqingquan’s Advice:
Before making a purchase, be sure to clarify the following details: **water production flow rate, total rated water purification capacity, compatible water pressure, filter model and replacement cycle, and the unit price of replacement filters.** Choose a model based on your local raw water quality (such as hardness and TDS levels), the number of users, and the specific usage scenario (e.g., direct drinking at home, commercial use in a shop, or centralized water supply in rural areas).
Qingqingquan offers customized solutions based on your local water quality. We provide transparent, upfront pricing—including an estimate of future consumable costs—with no hidden fees. We encourage you to discuss your decision with your family rather than making a hasty purchase based on trends.
IV. Clarify After-Sales Terms and Request Official Transaction Documentation
Many itinerant vendors provide only a handwritten receipt, failing to supply a formal invoice or a warranty card (covering repair, replacement, and return). Should issues arise, these sellers often refuse to honor their obligations. Some may even demand additional payments during installation—charging extra for parts or labor—while brands and distributors may shift responsibility onto one another, leaving customers with no response when requesting repairs.
✅ Qingqingquan’s Service Standards:
We provide formal invoices, comprehensive warranty cards, and documentation covering repair, replacement, and return policies. All costs—including installation fees, the price of consumables, and maintenance charges—are disclosed in writing beforehand, with no hidden fees. Even in cases of equipment leasing or managed maintenance, all terms and a detailed breakdown of charges are explicitly stated in the contract; there are no "free machine" offers that mask high, bundled costs.
V. Retain All Documentation and Protect Your Rights Legally and Rationally
When purchasing water purification products, be sure to keep your invoices, sales contracts, warranty cards, promotional materials, chat records, and proof of payment. If you encounter false advertising or consumer fraud, you may exercise your rights under the *Law on the Protection of Consumer Rights and Interests* to seek legal compensation. In the event of a consumer dispute, you can file a complaint via the 12315 hotline or the national "Smart 315" consumer protection platform. If you suspect fraud, contact the police immediately. Qingqingquan solemnly pledges the following: We adhere to transparent, fixed pricing and provide honest, accurate descriptions of product functions. We strictly avoid exaggerated claims or false promises regarding medical benefits, and we maintain consistent service standards across both our online and offline channels. From residential water purification systems and community water-vending units to comprehensive commercial and industrial reverse osmosis water treatment equipment, all our solutions are transparent, fully certified, and backed by traceable after-sales support.
Choose a legitimate provider for your water purification needs to ensure peace of mind and avoid pitfalls—Qingqingquan is here to help you safeguard every drop of safe, high-quality water!